Privacy Policy

At Cocoa Dramma, we value the trust you place in us. This Privacy Policy details how we collect, store, protect, and use your personal information when you browse our boutique website, place orders, and coordinate deliveries.

1. Information We Collect

We collect basic identity and transaction details when you interact with our website:
— Authentication Data: Name, Email address, Google Profile ID, and avatar image when signing in with Google.
— Contact Data: Phone number, billing address, and delivery addresses for order fulfillment.
— Customization Specifications: Occasion descriptions, text notes, and uploaded reference images.

2. How We Use Your Information

We use your information strictly to provide and improve our services:
— Processing and validating orders.
— Arranging pickup or hand-delivery within Ahmedabad.
— Providing updates on order status.
— Managing customer support requests.

3. Cookies & Local Sessions

We use standard PHP session cookies to track your active login status and temporary shopping bag contents. These cookies contain no sensitive personal data and are automatically destroyed when you log out or close your web browser.

4. Information Security

We implement secure database query parameterized statements (PDO) to protect against SQL injections. Secure Cross-Site Request Forgery (CSRF) validation tokens protect form submissions from external exploits.

5. Sharing Information

We do not sell or lease customer directories. Information is only shared with our internal delivery staff and external shipping couriers in Ahmedabad to perform order delivery.

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If you have any questions regarding our Privacy Policy, contact us at info@cocoadramma.com.